Set Discount Codes / % Off

Coupons allow you to offer discounts to customers by sharing a unique code that the customer may enter at the time of purchase. Coupons can be used to boost new product sales, reward returning customers, or invite new business (among other things). They're a good tool for drawing attention to your product(s) and encouraging shop growth.

Creating a Coupon

To create a coupon, visit the Coupons tab in your Seller Dashboard. As long as your subscription is active, you will have the option to edit an existing coupon or create a new one. 

Coupon Settings

All coupons require a few parameters, while also supporting optional restrictions. 

  • Code 
    • This is the unique code of your choosing that customers will enter at checkout. 
    • Only alphanumeric values are allowed. For customer ease-of-use, we recommend making codes all lowercase, using a combination of letters and, if needed, numbers. 
    • No spaces or special characters are permitted. 
  • Description
    • Use the description space to describe the discount that you are offering, and what product(s) it applies to.
  • Discount Type: Percent or Flat Rate
    • Discount Percent 
      • The Percent discount gives customers a percentage discount (e.g., 20% off) on selected items in your store.
      • Enter the discount in percent (e.g., "20") that you want to offer to your customers.
    • Discount Flat Rate
      • The Flat Rate discount gives customers a fixed discount (e.g., £1.15 off) on items in your store
  • Expiry Date
    • The date of which the coupon will expire.

Note 100% discounts are not supported and break the system. The max discount allowed is 99% or a flat rate resulting in a purchase of £1. 

Limit

  • Usage limit per coupon; the coupon will become invalid once the maximum number of redemptions has been met.
  • If you want to allow unlimited uses of your coupon, simply enter zero ("0") as the value.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us